Mary Square orders are processed and shipped from our warehouse in Butner, NC. We only ship orders within the United States. Orders may take between 4-6 days to arrive. We do not ship or deliver on Saturday, Sunday or holidays. Large orders may require additional time. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. If you have any questions about your order, please contact customer support at 940-626-2064 or email at firstname.lastname@example.org.
- We accept returns/exchanges of items in their original condition. Items must be returned/exchanged unworn, unwashed and with tags attached.
- We do not allow returns of any items marked as final sale.
- All returns must be submitted within 30 days of delivery date.
- All returns are eligible for FREE return shipping when returned through a Happy Return's Return Bar.
- When shipped via a pre-paid label, a $7.95 fee will be deducted from your refund amount.
- For order issues such as damaged or defective items, please contact us at email@example.com.
To start a return, click here.
- Enter your order number or order email and zip code. You will be presented with your order history.
- Please select the eligible item you would like to return.
- Select a reason for the return. If an item says “contact customer service”, this means it is final sale and isn’t eligible for return.
- Repeat steps 2 and 3 for each item you wish to return.
- Choose to either refund to the original form of payment or exchange for another item. You will then select one of two ways to return the item(s).
Happy Returns Bar
- No box or label is needed
- Refund process starts immediately after dropping off the item
- Click the link to find the nearest one to you: https://locations.happyreturns.com/
- An Express Code (QR code) will be generated and emailed for scanning at dropoff.
- Package and box item at home
- A USPS shipping label will be provided
- There will be a $7.95 label fee subtracted from your refund
For any questions about returns and exchanges, please reach out to firstname.lastname@example.org.